Privacy Policy | Kridha Care Crew

Last Updated: July 4, 2026

1. Introduction

Kridha Care Crew respects your privacy and is committed to protecting any personal information you share with us through our website, phone calls, WhatsApp, or in-person interactions. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our home healthcare, nursing, caregiving, and medical equipment services.

2. Information We Collect

We may collect the following information:

Personal details such as your name, phone number, email address, and residential address
Service-related information, including the type of care required and patient health needs
Communication records such as enquiry messages, calls, and appointment requests
Technical information such as IP address, browser details, and website usage data

3. How We Use Your Information

Your information may be used to:

Respond to your enquiries and provide service quotations
Schedule nursing, caregiving, attendant, or equipment services
Coordinate staff, caregivers, and equipment deliveries
Improve our website, communication, and customer experience
Comply with legal or regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with trusted service partners, caregivers, or vendors who are involved in delivering the requested services, and only to the extent necessary. We may also share information when required by law or to protect our legal rights.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may contact us to request access to, correction of, or deletion of your personal data, subject to applicable law and operational requirements. You may also opt out of non-essential communications at any time.

7. Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at enquiry@kridhacarecrew.com or call +91 87960 51116.